Index of /TutsSeagate/Tutorials/LinkedInLearning/Learning Path/Advance Your Skills as an IT Help Desk Specialist/07 - Innovative Customer Service Techniques/01 - Influencing Customer Perceptions

	Name	Last modified	Size	Description
	Parent Directory		-
	0101 - Identifying the most important need.mp4	2022-03-03 16:14	20M
	0102 - Winning the moments of truth.mp4	2022-03-03 16:14	24M
	0103 - Making wait time more bearable.mp4	2022-03-03 16:14	20M
	0104 - Getting customers to know your name.mp4	2022-03-03 16:15	15M