Index of /TutsSeagate/Tutorials/LinkedInLearning/Learning Path/Advance Your Skills as an IT Help Desk Specialist/09 - Writing Customer Service Emails/02 - Show Customers You've Read Their Email

	Name	Last modified	Size	Description
	Parent Directory		-
	0201 - Explain your process to the customer.mp4	2022-03-06 12:45	17M
	0202 - Paraphrase the customer's situation.mp4	2022-03-06 12:46	14M
	0203 - Acknowledge the customer's feelings.mp4	2022-03-06 12:46	23M
	0204 - Challenge Reading carefully.mp4	2022-03-06 12:46	13M
	0205 - Solution Reading carefully.mp4	2022-03-06 12:47	14M