Index of /TutsSeagate/Tutorials/LinkedInLearning/Learning Path/Advance Your Skills as an IT Help Desk Specialist/10 - Phone-Based Customer Service/02 - Exceed Expectations over the Phone

	Name	Last modified	Size	Description
	Parent Directory		-
	0201 - Tune out distractions.mp4	2022-03-16 14:11	26M
	0202 - Listen over the phone.mp4	2022-03-16 14:11	20M
	0203 - Use advanced communication techniques.mp4	2022-03-16 14:12	25M
	0204 - Deliver moments of wow.mp4	2022-03-16 14:12	23M